This page presents all information regarding the rules, terms, and responsibilities of using the sona 1 platform, clearly explained in English. Please read the full terms carefully before creating an account.
Last Updated: January 2025
Please read the following terms carefully before opening an account and playing on sona 1.
To create an account on sona 1, you must be at least 18 years old. All information provided during registration must be accurate, complete, and up to date. Each user may only create one account; creating multiple accounts is strictly prohibited. It is your responsibility to keep your account password and login details completely confidential. If you suspect your account is being used without authorization, notify our support team immediately. sona 1 reserves the right to suspend or terminate accounts registered with false information.
All financial transactions on sona 1 are conducted in Bangladeshi Taka (BDT / ৳). Designated methods and limits for deposits and withdrawals must be followed. Any suspicious or unusual transactions may be temporarily held for review. Withdrawal requests typically take 1–3 business days to process. Transferring funds to third-party accounts or depositing via third parties is strictly prohibited. Any activity related to money laundering or fraud will be subject to legal action.
All games on sona 1 are operated in a fair and transparent manner. Using any software, bots, or automated methods to play games is strictly prohibited. In the event of any dispute regarding game results, sona 1's decision shall be considered final. Colluding with other players or attempting to cheat the system will result in permanent account closure. Each game has its own rules, and it is your responsibility to read them carefully before playing. We regularly monitor the system to ensure a fair gaming experience.
Keeping your personal information secure is our top priority. Information collected during registration is used solely for account management and service improvement. We never sell your personal information to third parties. To read our full privacy policy, Privacy Policy Page page. We use industry-standard encryption and security technologies to protect your data. To request correction or deletion of your information, please contact our support team.
Any of the following activities are strictly prohibited on sona 1 and will result in immediate account closure. Creating multiple accounts, using a false identity, attempting to hack the system, and harassing other users are all strictly forbidden. Using funds obtained through illegal means on the platform is a criminal offense. If an account is closed due to prohibited activities, we reserve the right to forfeit any deposited funds. You may report any suspicious activity to our support team.
Sona 1 accepts limited liability for damages caused by technical errors on the platform, server outages, or third-party issues. sona 1 is not responsible for financial losses resulting from a user's own gaming decisions. We reserve the right to update these terms at any time, and users will be notified of changes in a timely manner. Continued use of the platform after an update will be considered acceptance of the new terms. For any questions regarding the terms, please visit our FAQ Page page.
If you have a dispute or complaint, please contact our customer service team first. We typically provide an initial response to all complaints within 48 hours. Complex matters may take up to 7 business days to resolve. If you are not satisfied with our decision, you may appeal to the relevant regulatory authority. We always ensure fairness and transparency in resolving all disputes. For more information, visit our FAQ View page.
If you are satisfied with sona 1's terms, create a free account today and start enjoying the best mobile gaming experience in Bangladesh. Our platform is fully committed to safe, transparent, and responsible gaming. If you have any questions, visit our FAQ page or contact our support team.